Ingrid Moisil from the Seattle Public Library will be presenting on interlibrary loan assessment, Thursday September 12, as part of the Northwest Interlibrary Loan and Resource Sharing Conference. The title of her presentation is Let the Numbers Speak: ILL Assessment. The abstract is:
We will discuss the importance of assessment of ILL activities on user service, department procedures and workflow, and collection development. While ILL management systems provide many other reports, we rarely take full advantage of them. Which reports should we use? How might they be used for evaluation? How often would we look at those reports? We will propose answers to all these questions and present some examples of assessment from our ILL department.
For more information about this conference, visit the Northwest Interlibrary Loan & Resource Sharing website.